Aditya Birla Minacs Every second, 500 of your customers are talking to us. For 35 years, we have been helping each of them decide, buy, renew, and resolve their unique needs.
Today, we see the New Customer. The hyper-connectedness of people and things. The need for speed, information, and convenience. 24x7. Who better than Minacs to help you predict, keep up, and engage with them?
Customers generate terabytes of data every second. We help you tune in, focus on better business decisions, optimize enterprise costs, automate its actions, and predict your customers’ needs with relevance and timeliness.
While the New Customer is social, and uses multiple channels and devices, there are six generations out there that consume products or services differently. At every touch point, for every customer, we ensure a consistent and seamless brand experience.
Know your customer. Know what to offer, when, and where. With data-driven technology enablement and engagement, we help you target, find, and reach them with personalization to deliver superior ROIs on your marketing spend.
Today’s on-the-move, multi-generational customers need different kinds of support at different times on all their preferred channels as they use your products. From assisted to self-service, we’re ready to help you predict, solve, and answer them for you.
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